How HireVanAndMan Ltd Works
From first quote to final handover — here's exactly what to expect.
1
Fill in the Quote Form
Tell us about your move using our simple online form. No account required — just enter your details and get an instant estimate.
Collection and destination addresses with Google Maps autocomplete
Property type, floor levels, and number of helpers needed
Your preferred date and estimated hours
No commitment until you confirm payment
2
Verified Driver Matching
After your quote is submitted, we automatically match your move with the most suitable verified driver based on location, availability, and service quality.
Smart matching based on your move details and preferred date
Only vetted, approved drivers are considered
Transparent pricing maintained before confirmation
A professional driver assignment update is shared promptly
3
Pay Securely
Pay by card or bank transfer. Your payment is held securely and only released to the driver once the job is confirmed complete.
Stripe-powered card payment with 3D Secure protection
Bank transfer option with a unique reference for reconciliation
Your money is held in escrow until job completion
PCI-DSS compliant — we never store your card details
4
Moving Day
Your driver arrives at the agreed time. They handle the loading, transport, and unloading. You stay in control throughout.
Driver contact details revealed once booking is confirmed
Real-time job status in your account dashboard
Change requests can be raised via the platform at any time
Customer service available 7 days a week
5
Confirm & Review
Once the job is done, both you and the driver confirm completion through the app. Payment is then automatically released.
Both parties confirm completion independently
Back-office staff can confirm if either party is unreachable
Leave a star rating and review for your driver
Receipts and booking records kept in your account history